Notify us if you have become a victim of Identity Theft.
Identity Theft is the crime of stealing someone's personal, identifying information for the purpose of using that information fraudulently.
Personal, identifying information includes: Social Security Numbers, credit card and banking account numbers, usernames, and passwords.
Fraudulent uses for that information can often include: opening new credit accounts, taking out loans in the victim's name, stealing money from financial accounts, or using available credit.
What CFCU is doing to protect your identity:
- Request address changes in writing with a signature of the primary or joint account holder
- Address change notices submitted by the U.S. Postal Service are confirmed with the primary or joint account holder before being changed in our system
- Verify the identity of who we speak to over the phone prior to giving out account information
- May request your photo ID prior to a transaction
- Recommend that members place a password on Catholic Federal Credit Union accounts
Protect Yourself from Identity Theft by using these practices:
- Use passwords on your credit card, bank and phone accounts that only you will know; try to use different passwords for each account
- Do not carry your Social Security card with you
- Limit the number of credit cards you carry in your purse or wallet
- Shred credit card statements or pre-approved credit card offers
- Do not write your PIN on your ATM, debit, or credit cards
- Ensure websites are secure prior to submitting your credit card number
- Do your homework to ensure the business or website is legitimate
- Attempt to obtain a physical address, rather than a P.O. box
- Be aware of missed bills which could indicate your account has been taken over
- Be cautious of scams requiring you to provide your personal information
- Never give your credit card number over the phone unless you make the call
- Review your credit statements monthly for any fraudulent activity
- Report unauthorized transactions to your financial institution or credit card company as soon as possible
- Review a copy of your credit report at least once a year – visit www.annualcreditreport.com
If you have become a victim of Identity Theft:
- File a police report with your local police or police in the jurisdiction where the identity theft took place. Obtain a copy of this report for your creditors.
- If you feel you have become a victim of fraud related the U.S. Mail, file a report
- Contact the credit bureau agencies to report the fraud and request that a Fraud Alert be placed on your file
- Request a copy of your credit report and notify the credit bureau agencies of any discrepancies
- Close the accounts that you know or believe have been fraudulently accessed or opened
- Contact your credit card companies to request a new account number and credit card
- Keep a written record of all correspondence with the police, credit bureau agencies and financial institutions
- If your social security number has been used by someone else you can contact the Federal Trade Commission to file a report at 1-877-438-4338 or www.ftc.gov/idtheft
- Fill out the Identity Theft Victim’s Complaint and Affidavit
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