The security of your personal account information is of the utmost importance to Catholic Federal Credit Union. Staff will handle your account transactions with care and assist you if you have any account questions or concerns. There are a number of ways that you can continuously protect your account information.
- At a minimum, review your monthly or quarterly statements to ensure that all transactions are legitimate and can be verified. You can view your transaction history more frequently using Online Banking or Mobile Banking.
- Enroll in eStatements for secure online delivery of your statement and avoid possible mail fraud.
- Beware before you share. Use caution when sharing account information via phone, internet or text. Catholic Federal Credit Union will never contact you for this information. Please view additional security tips that could help prevent fraud.
- Memorize your PIN for your ATM or Debit Card - never write the PIN on your card or share this with anyone.
- Contact Catholic Federal Credit Union if you suspect that there are fraudulent transactions on your account; or if you have provided your personal account information to anyone.
- Familiarize yourself with common scams that you could fall victim to. We have created a list for you of the scams we are aware of at this time.
Identity Theft is the crime of stealing someone's personal, identifying information for the purpose of using that information fraudulently. This could include social security numbers, credit card and banking account numbers, usernames, and passwords. Fraudulent uses often include: opening new credit accounts, taking out loans in the victim's name, stealing money from financial accounts, or using available credit.
Identity Theft can affect anyone and can cause financial and emotional distress. Catholic Federal Credit Union takes great pride in your membership and has implemented practices to protect your identity.
What CFCU is doing to protect your identity:
- Verify the identity of who we speak to over the phone prior to giving out account information using non-public personal questions.
- Request address changes in writing with a signature of the primary or joint account holder
- Address change notices submitted by the U.S. Postal Service are confirmed with the primary or joint account holder before being changed in our system
- May request your photo ID prior to a transaction
- Recommend that members place a password on Catholic Federal Credit Union accounts
Please contact the police, credit bureau reporting agencies, and your financial institutions if you fear or know you have become a victim of identity theft. We have provided additional information for you on how to protect yourself from becoming a victim of identity theft and what to do should you become a victim.
Go to main navigation